LEGAL REFERENCE

Your Privacy Matters to Us

We built rafi168 around your trust. This privacy policy shows exactly how we handle your account data, payment details and personal information. Every transaction through DANA, OVO, GoPay...

Data EncryptedPayment SecureNo Third-Party SalesAccount PrivateQRIS Protected
rafi168 Your Privacy Matters to Us

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? Reach Out

Team online

Email Support

Send privacy concerns to our data protection team at [email protected]. We respond within 48 hours and handle all requests confidentially.

Live Chat

Chat with our support team directly in your account dashboard. Ask about data access, deletion or correction requests anytime during business hours.

Account Settings

Manage your privacy preferences, communication opt-outs and data visibility directly in your account settings. Changes take effect immediately.

REVIEW SIGNALS

How We Protect Your Trust

SSL Encryption

All data transmitted between your device and our servers uses 256-bit SSL encryption. Your payment details and account credentials are...

Regular Audits

We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities before they become risks to your account.

Compliance Standards

rafi168 follows international data protection standards and local regulations in supported regions. Our privacy practices align with GDPR-equivalent safeguards.

Secure Payment Gateway

DANA, OVO, GoPay and QRIS transactions are processed through PCI-DSS compliant gateways. Your payment method is tokenized and never stored...

Data Retention Policy

We keep your account data for as long as your account is active. After closure, we retain records for legal...

Staff Access Controls

Only authorized personnel can access your personal data, and only when necessary for account support or fraud investigation. All access...

Consistency Across Our Platform

Mobile App PrivacyYour privacy settings sync across web and mobile. Data collected in our app follows the same encryption and retention rules as your desktop account.
Live Casino TablesWhen you join a live dealer table, your chat messages and betting activity are logged for security only. We don't share table footage or player lists with third parties.
Sportsbook MarketsYour betting history and market preferences stay private. We use this data only to personalize your lobby and detect unusual account activity.
Slot Lobby ActivitySlot game sessions are tracked for responsible account management and fraud prevention. Your spin history is never sold or shared with game providers.
Account VerificationWe verify your identity once during signup using your phone number and email. Re-verification only happens if we detect suspicious activity or you request it.
Withdrawal RequestsWhen you withdraw to DANA, OVO, GoPay or QRIS, we confirm your identity and cross-check your payment method. This protects both your account and your funds.
Cookie PolicyWe use session cookies to keep you logged in and analytics cookies to improve our platform. You can disable non-essential cookies in your browser settings anytime.
AT A GLANCE

What Defines Our Privacy Approach

01
Transparent Logging Every login, deposit and withdrawal is logged with a timestamp. You can review your full account activity history anytime in your dashboard.
02
Two-Factor Authentication Protect your account with optional 2FA via email or SMS. This adds a second verification step when you log in from a new device.
03
Data Portability Request a copy of all your personal data in machine-readable format. We'll compile and send it within 14 days of your request.
04
Right to Deletion You can request account closure and data deletion anytime. We'll remove your personal information within 90 days, except where law requires retention.
05
Breach Notification If we detect unauthorized access to your account, we notify you immediately via email and SMS. We also guide you through account recovery steps.
06
Privacy by Design We collect only the data we need to run your account and process payments. We don't track you across other websites or sell behavioral profiles.

Privacy Policy Questions

We retain your account data for 90 days after closure for legal and fraud-prevention purposes. After that period, we securely delete all personal information. You can request immediate deletion, though we may need to keep transaction records for compliance.

Yes. Log into your account and go to Settings > Privacy > Data Access. You'll see your profile data, login history, transaction records and game activity. You can also email [email protected] to request a full data export in CSV format within 14 days.

No. Your payment details are tokenized and processed through secure third-party gateways. We store only a token reference, not your actual card or wallet credentials. This keeps your payment method safe even if our systems were compromised.

We never sell your personal data. We don't share your name, email, phone or account activity with third parties for marketing purposes. We only share data with payment processors and legal authorities when required by law in supported regions.

We notify you immediately via email and SMS if we detect unauthorized access. We'll guide you through account recovery, password reset and fraud checks. We also file incident reports with relevant authorities and review our security measures to prevent future breaches.

Yes. You can disable non-essential cookies in your browser settings anytime. Session cookies (needed to keep you logged in) can't be disabled, but analytics cookies are optional. Disabling them won't affect your account or gameplay.

We use your activity to personalize your lobby, detect fraud and ensure account security. We never sell this data to game providers or third parties. Your betting history stays private and is used only for your account management and responsible account monitoring.